An AI system that calls the people on a class-action list, interviews them in English or Spanish, and turns each interview into a sworn declaration a lawyer can file. Priced per signed declaration, so the firm pays for results.
In a wage-and-hour class action, the plaintiff's firm needs sworn declarations from class members: workers describing missed breaks, unpaid overtime, off-the-clock work. Getting them is manual. Someone dials down a list of hundreds of former employees, most calls go unanswered, each interview runs 15 to 20 minutes, and every one has to be written up as a declaration and checked against what the witness actually said.
On a 600-person list we estimate that at about 160 staff hours and four weeks of one person's time. Firms either burn paralegal capacity on it, outsource it to offshore callers who don't write declarations, or collect fewer declarations than the case could support.
| Piece | Status | |
|---|---|---|
| Voice interview, English | Working on real phone calls | Built |
| Declaration drafting and sentence audit | Working; every quote on test calls matched the transcript | Built |
| Case dashboard | Working, running on one case | Built |
| Consent gate and calling-hours limits | Built into the dialer | Built |
| Spanish interviews | Supported, not yet tested on a live call | Untested |
| Sending declarations for e-signature | Firms use their own e-sign tool today; automatic sending is next | Not built |
| Hosting for outside firms | Runs on our machine today; needs secure hosting | Not built |
| A real campaign with real class members | None yet. The first firm is in conversation. | Not yet |
On October 13 the system called a test witness on a live California wage-and-hour case, using that case's public complaint. The witness knew the call was coming and played a maintenance worker.
The last result is the important one. The test witness gave an impossible start date and an "eight days a week" schedule. The system drafted the declaration, then held it back and told the attorney why. A tool that writes sworn statements has to know when not to.
The measured cost came to $0.198 per minute. Our model predicted $0.178 to $0.208 per minute for a call that length, so the model holds, landing near its cautious end.
Almost all of the cost is the phone conversation itself. Writing the declaration with Claude costs about $0.34.
| Per minute of talk | Rate |
|---|---|
| Voice platform (Retell) | $0.055 |
| Language model running the conversation (GPT-4.1, priority) | $0.0675 |
| Text-to-speech | $0.015 |
| Noise handling | $0.005 |
| Phone carrier (Twilio) | $0.013 |
| List rate | $0.156 |
| Long-conversation surcharge (grows with call length) | +15% to +66% |
| Per interview (20 questions, about 16 minutes) | Likely | Cautious |
|---|---|---|
| The call | $3.20 | $4.14 |
| Call memo and declaration (Claude) | $0.34 | $0.34 |
| One finished interview | $3.54 | $4.48 |
The firm pays mostly for results, which is what makes the sale easy: no signatures, almost no bill. The base exists so that a bad day doesn't cost us money. It is sized so we roughly break even, at our cautious cost, if only 10% of the list signs.
A 600-person class list with a 20-question script. Assumptions: 2.5 call attempts per person, 35% of dials answered, 65% of answered calls finish the interview.
| If this share signs | Signed | Firm pays | Our cost | Gross profit | Gross margin |
|---|---|---|---|---|---|
| 10% (bad day) | 60 | $2,250 | $1,464 to $1,809 | $441 to $786 | 20% to 35% |
| 15% | 90 | $3,000 | $1,464 to $1,809 | $1,191 to $1,536 | 40% to 51% |
| 25% (good day) | 150 | $4,500 | $1,464 to $1,809 | $2,691 to $3,036 | 60% to 67% |
What the firm saves is mostly time and capacity, not just cash. The same campaign by hand is about four weeks of one person's full attention. Here it runs in an afternoon, and the firm's team only touches finished declarations.
| Risk | What we do about it |
|---|---|
| TCPA: AI calls to cell phones need prior consent; $500 to $1,500 per violating call | The dialer refuses any number without a recorded consent source and date, and refuses calls outside legal hours. The firm signs off on the consent basis before any dialing. |
| Signing rate is unproven | Pricing is built to break even at 10%. The first campaigns will give the real number. |
| Rules on contacting class members | Courts can limit communications with putative class members. The firm controls the list and the script, and approves both. |
| A wrong statement in a sworn declaration | Every sentence is checked against the transcript, non-quotes are flagged, and inconsistent witnesses are held back. |
| Dependence on one voice platform | The interview logic and drafting are ours. The voice layer can be moved to another provider. |